The word is: OUTSTANDING! I originally wanted to find my first home on my own since the few real estate agents I met just didn’t seem to be able to really help me with all the questions and concerns I had, but then I met Jennifer Fletcher. She is a true professional in every aspect. She really listened to me and very soon became my trusted advisor in each and every aspect of my home search. Jennifer made sure that we got what we were looking for. Since my work schedule is sometimes a bit crazy, many emails to her were sent late at night and I have never seen anyone as responsive as her. No matter what the time, I had answer in no time. Jennifer genuinely cares about you and treats you like a friend. No matter how big or small the house might be, no matter what kind of question you might have. It is hard to sum up everything she did for us and to write a review that really does her justice. I can only highly recommend Jennifer! Do not buy or sell a house without working with her.