Heather made the experience of selling my home a less intimidating experience. She is extremely knowledgeable and the ultimate professional. She promptly responded to my inquiries, gave me very valid rationales for her recommendations and talked me through the things I did not understand. She stays on top of the paperwork and sees to it the i's are dotted and the t's are crossed. With all her advance preparation, settlement was a breeze. She is patient, kind and a joy to have had on my side. I cannot stress enough that Heather is the Realtor you want handling your business.